This is a book summary from Double Your Profits in 6 Months or Less.
Grab a few ideas and try to implement them. Then come back and implement a few more.
If you are interested in buying, growing, and selling small companies, check out my course & community on it at IndiePE.com.
78 ways to double your profits in six months or less:
- Every cost is up for grabs.
- Assume that every cost can be eliminated, unless proven otherwise.
- They are at best a necessary evil.
- Unless cost elimination reduces revenues or raises some other cost, it should be eliminated.
- Cut costs first. Ask questions later.
- Cut costs too much and you’ll get lots of chances to correct your mistake.
- Spend too much and that money is gone forever.
- Spend on strategic over non-strategic costs.
- Strategic costs increase the bottom line by bringing in business.
- Example: ads, commercializable R&D, salespeople.
- For such costs, outspend competitors and spend in good times and bad.
- Non-strategic costs - ex: administration costs.
- Ruthlessly cut to the bone.
- Assume it can be eliminated unless proven otherwise.
- Place the burden of proof on justifying costs, not on eliminating them.
- Maximizing customer satisfaction leads to bankruptcy.
- The goal is not to maximize the differentiation of products/ services.
- It is to provide those elements of differentiation that the customer is willing to pay for and not those that the customer is not willing to pay for.
- Focus on strategic time, not non-strategic time.
- Strategic time produces profits.
- Non-strategic time is busy work that does not contribute to profits.
- Set tight deadlines – it helps to eliminate non-critical tasks.
- Create and maintain a sense of urgency in the organization.
- Set the culture:
- The goal of the organization should be to be the best.
- Never apologize for focusing on profits.
- Communicate to employees that it will benefit them too.
- Align incentives so it's true.
- Translating the culture into action.
- Words -> Action -> Results -> Rewards -> Strong corporate culture -> Action -> Results...
- Set arbitrary non-negotiable budgets.
- This will force managers to come up with ways to contain expenses.
- If you cut too much, you’ll know about it.
- Make employees ask the boss to spend money.
- Be somewhat of an intimidating person to approach.
- Scrutinize requests critically and disallow as many as possible.
- Everyone loves to spend money in anonymity.
- Make the spending of money a difficult process.
- No cost is too small to worry about.
- Every cost must prove its worthiness.
- Don’t worry whether employees will respect you.
- Toughness + competence engenders respect, not resentment.
- Never let your purchasing person negotiate the price.
- Over time, they develop a personal connection with the supplier.
- You need a “bad guy” to blame hard negotiations on.
- Then let the purchasing person relay the "bad guy's" decisions reluctantly to the supplier.
- Declare freezes and cuts. Say “times are tough”.
- Communicate this via a note from the CEO.
- Go to bid, frequently.
- Every price increase you accept for any item without a competitive bid is wasted money.
- Either conduct a competitive bid or just tell suppliers that you are doing it.
- Cut your use of purchased goods and services.
- Scrutinize tech expenses like other expenses.
- Developers know tech – but not management or how to make a profit.
- Make the developers explain the value of every R&D expense in layman’s terms.
- First-class travel should be outlawed.
- Question whether any travel is really necessary.
- Stop spending on furniture.
- Used is fine.
- Cut 40% from office supplies.
- Insure only big, potentially devastating risks.
- Cut excess subscriptions.
- Office space should be functional, not luxurious.
- Think before investing in office real estate.
- If you are not in the real estate business, don’t pretend that you are.
- Give up your own office.
- It will give you credibility that you are serious about cost reduction.
- Sign (not literally) all the checks yourself.
- Category aggregations in cost reports lead to loss of detail, which this exercise can provide.
- Extend the payable period for accounts payable.
- It is amazing how much cash this frees up.
- Deplete inventory – till it reaches the minimum required quantity.
- Order only in the required quantity, so that working capital costs are lowered.
- If you never fire an employee, you can’t have an excellent business.\
- Good performers will feel demotivated if poor performers are rewarded similarly.
- Poor performers will remain unless there is a meritocracy.
- Keep human resources scarce.
- This will drive out inefficiency and unnecessary work out of the system.
- Setting salaries:
- For employees who have a direct impact on the company’s bottom line, average pay should be far more generous than for similar positions in other companies.
- For others, be more generous than most other companies, but you don’t need to be excessive.
- Within any level or group of employees, there must be wide disparities in salary tied to demonstrable differences in performance and contribution to the bottom line.
- Many employees discount the value of benefits and prefer hard cash.
- Give benefits that employees truly value.
- Adjust them to find what works best.
- Never give regular bonuses - it will cease to be a motivator.
- Titles are cheap. Give them freely.
- "If you don’t want to give someone a raise, give them a fancier title."
- Motivating employees:
- The message should be:
- “Stick with me and you’ll learn a lot and be paid generously. What I ask in return is that you strive to be the best and to help the business achieve its objective.”
- Emergency or remedial headcount reduction for unprofitable businesses.
- 1/4th of white-collar jobs are not required.
- Eliminate most of your “administrators and managers”.
- Every manager should be one of their own direct reports.
- Your want “doers”, and not just another “manager”.
- It will also help them stay in touch with the market.
- Be most ruthless with your internal staff functions.
- Most companies are over-staffed.
- Close the outside contractor loophole.
- Many companies hire consultants at a higher cost, after a headcount reduction exercise.
- 50% of those are unnecessary.
- Eliminate unnecessary number-crunching reports.
- For qualitative reports, be direct and blunt, content-full and process-free.
- CC e-mails only if really needed.
- Streamline your meetings.
- As few people as possible.
- Keep it short.
- Never call a meeting to discuss, only call to decide.
- Stop off-site meetings.
- There are no such things are companies, only people.
- 4 ingredients for completing a sale:
- Show your competence.
- Empathize personally with the customer
- Convince them that you’ll stand in front of a truck for them
- Make it clear that you don’t need them. Scarcity creates its own demand.
- Customers don’t buy products; they buy the satisfaction of their needs.
- Satisfy their needs.
- No two customers are alike.
- Tailor your offering and your sales pitch.
- Customers can smell blood in the water like sharks.
- Be confident while selling.
- Convey the message that you are certain, beyond a shadow of a doubt that if they buy from your organization, they will wind up not only satisfied but thrilled.
- The selling process is your best chance to show the customer what you can do.
- Respond very quickly.
- Respond very professionally.
- Communicate with customers at a high quality.
- Communicate your flexibility and willingness to do whatever it takes.
- The next sale starts the moment you make the first sale.
- Confidently make the first sale and deliver it.
- Customers will count on you, and use this confidence to make more sales.
- Selling is the attraction business.
- Each of us buys things from people we like, and are attracted to in some way.
- Pricing - People who ask for more, get more.
- Make sure you are charging every customer the most that they are willing to pay.
- You’re leaving money on the table.
- Determine price, then product or service, not the other way around.
- For B2B services, ask the customers what price they want to pay.
- State ranges and lets the customer respond.
- Ask them to state the budget and say that you’ll scope to that price and adjust if necessary.
- Be silent once you ask the customer about the price.
- To capture the consumer surplus for mass-market, price discrimination.
- Ask yourself: “How do I create relatively small but highly visible differences in the various offerings within my product line so that I can capture the most each group of customers is willing to pay?”
- The key – get the highest possible price, but, don’t lose any customers.
- Try to raise the price as high as you can, but don’t force them to say “yes” or “no”.
- Questions should be phrased so that the answer is either “yes” or “yes, but at a lower price, please”.
- Be dignified about pricing.
- Let the customer know that you don’t want to negotiate price and say that both of your care more about the professional delivery of quality goods or services.
- Price as late as possible in the selling process.
- Don’t mention the price until the customer does.
- Price has nothing to do with cost.
- You price what the market will bear.
- Marketing is a strategic cost.
- Outspend your competition in good times and bad.
- Don’t be afraid to use a shotgun.
- Try to sell to as many people as profitably possible, to increase the chances of a sale.
- Worry only about customers who buy, not those who don’t.
- Invest in your sales force – no investment will yield a greater return.
- Make sure you have enough salespeople.
- Make sure salespeople spend time with customers, not doing administrative work or other things.
- Hire enough VAs to support the sales force to free up their time to spend with customers.
- Compensate salespeople highly variably as a function of profits, not sales.
- Hire salespeople who understand how to sell and how to make a profit, not people who just know the product.
- Invest in sales training, focused on true selling and profit-making skills, not just product facts.
- The last cost-cutting step: Do it all over again.
- Initially, it is tough to do the cost-cutting measures.
- After a few months, it gets easier.
- Now it is time to do it all over again.
- Enjoy your newfound profits!
This is all from the book Double Your Profits in 6 Months or Less.
If you are interested in buying, growing, and selling small companies, check out my course & community on it at IndiePE.com.
If you know of anything I should add to this please reach out @ColinKeeley or Colin@ColinKeeley.com. I’ll continue updating as I learn more.